Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is successfully completed. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Customers will be notified via email if there is a significant delay.
Shipping Timeframes
Estimated delivery time is 7–15 business days after shipment, depending on the customer’s location and carrier performance.
Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or seasonal demand.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to update after shipment.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided by the customer.
Lost, Stolen, or Delayed Packages
PinkBalm is not responsible for packages marked as delivered by the carrier but not received by the customer.
If a package is delayed or appears lost in transit, please contact us so we can assist with a carrier investigation when applicable.
International & Domestic Shipping
We ship to customers within the United States and select international destinations.
Shipping times may vary depending on destination and carrier availability.
Contact Information
If you have any questions regarding shipping, please contact us at:
contact@getbellytight.com